The many options can prove overwhelming if you want to purchase an auto, home, or life insurance policy. With so many companies on the policy market competing for your business, it can be hard to determine which one can best suit or meet your needs and provide you with the most value. Many customers like the reliability and reputation of a larger company, while others are looking for a smaller and more personalized option.
We’ve researched for you if you live in Texas and are looking to purchase new insurance or switch carriers. Here’s our list of the top-rated ten insurance companies in the state of Texas, based on financial ratings, customer feedback, and overall reputation. The listed companies are not ranked in any specific order. Still, they represent what we believe are the best options for Texans seeking insurance coverage.
Headquarters: Dallas, TX
Established in 1978, GAINSCO specializes primarily in auto insurance, specifically catering to the minimum-limits personal auto insurance market. This market is one that many other insurance companies cannot serve. This market includes drivers looking for coverage for suspended, expired, or foreign licenses. It’s a subsidiary of MGA Insurance Company, which sells its auto insurance policies under the brand name GAINSCO Auto Insurance.
The company maintains an A.M. Best rating of A-, which is excellent and represents good financial strength. They sell their contract policies through a network of independent agents in Texas and 17 other states. Customers can also receive a quote online or by phone.
Customers say that the service is excellent and the prices are often much lower than the competitors.
2. Nationwide Insurance
Headquarters: Columbus, OH
Nationwide is a nationally known name and a Fortune 100 company that almost always makes the list of best insurance companies for consumer products. Nationwide has been in business for over 90 years and consistently receives high ratings, including an A+ rating come from the Better Business Bureau (BBB) and an A.M. Best Financial Strength Rating of A+ (Superior).
They provide a full range of insurance products, including auto, homeowners, business, life, and farm insurance. In addition to their consumer insurance products, they offer financial products, ranging from retirement plans and annuities to mutual funds and savings accounts. This company makes an excellent choice for customers who want to keep all their policies in the same place.
Customers can purchase policies online or through authorized local agents. They offer significant discounts based on multiple policies and specific demographics. Regarding complaints, Nationwide receives fewer customer complaints than other similar-sized companies. Customers also enjoy their easy-to-use mobile app and free annual assessment (On Your Side®), which helps ensure you have all the plan coverage you need and the best rates.
3. Texas Farm Bureau Insurance
Headquarters: Waco, Texas
Another Texas-headquartered company, Texas Farm Bureau Insurance, provides homeowners, auto, farm & ranch, life, and business insurance products. The insurance company has been around since 1952 and brands itself as “an insurance provider built by Texans for Texans.” In keeping with its motto, the company only does business within the state of Texas. This business method makes it a genuinely local organization that works as a member-based organization governed by the people it represents.
They have over 300 offices throughout the state of Texas and serve more than 500,000 policyholders who, by ratings, seem to be happy with the product offerings and service. In fact, J.D. Power and Associates have ranked it as having the highest customer satisfaction among auto insurers in Texas for 11 years in a row, proving that it’s a company that prioritizes its clients. Regarding financial strength, it has an A rating with A.M. Best, which indicates excellent financial strength.
This company’s reputation in the industry remains strong and lives up to its reputation by providing helpful and responsive agents and a fair claims process.
4. Germania Insurance Company
Headquarters: Brenham, Texas
If you’re looking for another company that only does business with Texans, you’ll want to consider Germania Insurance. This insurance company has been in business for over 125 years and is ranked 4th in the state for best auto insurance by Forbes.
However, the company does not just offer auto insurance. They also provide policies for property, business, and life insurance. The company states that it remains committed to “giving back” to the state of Texas and remains strongly involved in the community.
Germania maintains an A- Financial Strength Rating from A.M. Best (Excellent) and an A+ BBB rating. Satisfied customers say that their bundled deals provided significant savings against competitors and that there are no major issues with customer services and claims processing.
5. Chubb Group Insurance
Headquarters: Austin, Dallas, and Houston (U.S. Regional Offices)
As a global insurance company that was founded in 1882, Chubb is one of the top commercial insurance companies in the United States and the #1 crop insurer in the country as well. However, it also offers personal insurance products, such as auto, accident, life, renters, and homeowners insurance.
Customers can purchase policies through its network of independent agents located by region. In Texas, there are regional offices in Austin, Dallas, and Houston.
Chubb is consistently rated highly for financial strength, receiving an A++ rating from A.M. Best. If you’re looking for a larger company with a solid reputation, it’s worth considering Chubb insurance. Here you can find a full review on Chubb Insurance.
6. Central Insurance
Headquarters: Van Wert, Ohio
Founded as the Central Mutual Insurance Company in 1876, the company offers a variety of insurance products in the property, auto, and business categories. With a regional office located in Irving, Texas, 21 percent of the total company’s premiums are from the state of Texas, making it a popular insurance option for Texans.
The company operates through a network of local independent agents to provide personalized and friendly service to its customers. They maintain an A.M. Best rating of A (Excellent) and an A+ BBB rating.
Customers say that the auto insurance rates are particularly competitive and often below what other companies can offer. It also offers various discounts based on loyalty and different demographics and is considered an above-average insurance company concerning customer complaints. Satisfied customers say that they are honest and have good communication.
7. USAA Insurance
Headquarters: San Antonio, Texas
Suppose you’ve served in the military or have a family member who has served. In that case, you’ll want to consider USAA to meet your insurance needs. The one downfall of this company is that it requires a military service connection to purchase a policy. However, it’s headquartered in San Antonio, Texas, so if you’re a Texan looking for a policy with a local company, you may want to see if you meet the criteria.
If you meet the criteria, you’ll find that they offer a wide selection of policies, including car, property, life, and health insurance, in addition to several specialized types of policies (umbrella, pet, travel, etc.). On average, customers save $725 per year when they switch to USAA for car insurance, and they offer other discounts for bundling policies. They also offer a variety of other financial products, even credit cards, so make a good choice for people who like to do business with a “one-stop-shop.”
The company’s low level of customer complaints and solid financial rating ( A++, Superior) demonstrates its good reputation in the business. It’s also easy for customers to do business online, with instant quotes and an easy-to-use mobile app.
8. The General Insurance
Headquarters: Nashville, TN
If you’re looking specifically for car insurance, you may consider getting a quote with The General Insurance. This company offers auto insurance coverage geared towards customers who may have trouble securing coverage elsewhere. These criteria include people with less-than-perfect credit, multiple accidents or violations, and lapsed policies.
The company has been in service for over 60 years and has insured more than 1 million drivers. Customers can receive quotes online or by phone and also shop for other types of coverage, including renters, homeowners, health, life, and commercial policies.
The General has an A.M. Best rating of A+ (Superior), which indicates its financial strength, and an A+ rating with the BBB.
Satisfied customers say that The General’s website and app were easy to navigate and that getting the coverage needed was a quick and seamless process they could complete online. They also say that the rates were low and the customer service was friendly when they needed it.
9. Mutual Of Omaha
Headquarters: Omaha, NE
Another insurance company that consistently receives high ratings is the Fortune 500 company Mutual of Omaha. This company operates as a “mutual” company, meaning it is owned entirely by its policyholders. Because of this fact, its customer service is better than many other companies of the same size.
They are a company you’ll want to consider if you’re looking for medical insurance, life insurance, or additional supplemental medical policies (i.e., long-term care or disability). They offer a wide selection of financial products as well. Although this is not the company you’ll turn to for auto or home insurance, it’s one of the best contenders for life insurance policies.
The company has an A+ rating with the BBB and an A.M. Best Financial Strength Rating of A+ (Superior).
Customers seem satisfied with their Medicare supplement policies and like they can get whole life insurance policies without a medical exam. They also say that agents are readily available to answer questions and address any concerns.
10. State Farm
Headquarters: Bloomington, IL
As the largest homeowner and auto insurance provider in the United States, State Farm offers its customers nearly 100 different products. You will likely find the insurance policy that meets your needs.
They’re known for their strong involvement in the community and focus on helping to pass safety laws and implement safety programs. Their reputation is known throughout the industry, and if you seek the backing of a large insurance company to meet your needs, you’ll want to consider a quote from State Farm.
In addition, they score strong financially, with an A++ (Superior) rating from A.M. Best. Customers praise their competitive pricing and strong customer service, and they are among the least expensive major car insurance companies. Some customers say that their auto policies are not as comprehensive as others. Still, for anyone looking for good coverage at a reasonable price, they fit the bill.
So many factors go into choosing the best insurance company to meet your coverage needs. Many customers seek to do business with a large company with a national reputation. In contrast, others look for a smaller, more local company where they can be assured of getting personalized service.
Whatever your needs and preferences, residents of the state of Texas have plentiful options with strong financial and customer ratings. We hope that our list can help and serve as a starting point for those seeking a new policy or looking to make a change to their current insurance provider. With a few of these options available only to residents of Texas, customers can choose to do business with a company that truly knows the industry and local market.